Terms and Conditions

WEBSITE TERMS AND CONDITIONS

1. About These Terms

These Terms and Conditions (“Terms”) govern your access to and use of this website.

By accessing or using this website, you confirm that you accept these Terms and agree to comply with them.

If you do not agree to these Terms, you must not use this website.

2. Information About Us

This website is operated by:

EX2 Group

Company Number: 07980203

Email: contact@ex2-group.com

Telephone: 01392 308 570

References to “we”, “us” and “our” throughout these Terms mean “EX2 Group”.

3. Changes to These Terms

We reserve the right to amend these Terms at any time.

Any revised version shall take effect immediately upon publication on this website.

Your continued use of the website after such changes have been published constitutes acceptance of the updated Terms.

4. Access to the Website

We do not guarantee that this website, or any content on it, will always be available or uninterrupted.

We reserve the right to:

suspend or withdraw the website;
restrict access to all or any part of the website;
modify website content;
discontinue services or features described on the website.

We shall not be liable if the website is unavailable at any time or for any period.

5. Permitted Use

You may use this website only for lawful purposes.

You agree that you will not:

use the website in any way that breaches any applicable law or regulation;
attempt to gain unauthorised access to the website or any connected systems;
knowingly introduce malware, viruses or harmful code;
interfere with or disrupt website functionality;
impersonate another person or organisation;
use the website to transmit unlawful, defamatory, misleading or offensive content;
use any automated means to access the website without our prior written permission.

6. Intellectual Property Rights

All intellectual property rights in this website and its contents are owned by us or licensed to us.

This includes, without limitation:

text;
graphics;
logos;
branding;
photographs;
videos;
drawings;
reports;
specifications;
layouts;
downloadable documents;
case studies;
project information.

You may:

view pages for your own internal business use;
print copies for reference purposes.

You may not:

reproduce;
distribute;
republish;
modify;
create derivative works from;
commercially exploit;

any website content without our prior written consent.

All rights are reserved.

7. No Reliance on Website Content

The content provided on this website is for general information purposes only.

While we make reasonable efforts to ensure information is accurate and up to date, we make no representation, warranty or guarantee that any content is:

accurate;
complete;
reliable;
suitable for your specific circumstances;
free from errors or omissions.

You should obtain independent professional advice before relying upon information contained on this website.

Any reliance you place upon website content is entirely at your own risk.

8. Professional Information Disclaimer

Information on this website does not constitute:

professional engineering advice;
electrical advice;
fire safety advice;
compliance advice;
legal advice;
procurement advice;
financial advice; or
any other professional advice.

The website is intended solely as a general overview of our services and capabilities.

Nothing on this website should be regarded as a recommendation or advice upon which specific decisions should be based.

9. No Offer and No Contract

Nothing on this website constitutes an offer capable of acceptance.

Descriptions of services, expertise, sectors, solutions, methodologies or capabilities are provided for information purposes only.

A legally binding contract between us and any client shall arise only when both parties have entered into a separate written agreement signed by authorised representatives.

10. Case Studies, Testimonials and Project Information

Case studies, testimonials, project examples, photographs, project outcomes, savings calculations, performance data and client success stories are provided for illustrative purposes only.

Individual project outcomes depend on numerous factors unique to each project and should not be interpreted as guarantees of future results.

Past performance is not an indicator of future performance.

Nothing contained in any case study or testimonial constitutes a contractual commitment, warranty or guarantee.

11. Contact Forms and Enquiries

Where you submit information through a website contact form, enquiry form or similar facility, you confirm that:

the information provided is accurate;
you have authority to provide that information;
the enquiry is genuine;
the information does not infringe any third-party rights;
the information is not unlawful, harmful or malicious.

Submission of an enquiry does not:

create a contract;
oblige us to provide services;
guarantee a response;
create a client relationship.

We reserve the right not to respond to any enquiry.

12. Unsolicited Information

Any suggestions, proposals, ideas, concepts, specifications, designs or other materials submitted through this website shall be considered non-confidential unless expressly agreed otherwise in writing.

We accept no obligation to review, retain, protect or compensate for any unsolicited submission.

13. Downloadable Materials

Any documents, brochures, guides, technical information, reports or other downloadable materials are provided for general information only.

Such materials may not reflect the most current position of our business, services or relevant legislation.

We make no warranty regarding the accuracy or completeness of downloadable materials.

14. Third-Party Websites

This website may contain links to third-party websites.

Such links are provided solely for convenience.

We have no control over and accept no responsibility for:

third-party content;
third-party services;
third-party security practices;
third-party privacy practices;
availability of third-party websites.

Inclusion of a link does not constitute endorsement.

15. Website Security

We do not guarantee that this website will be secure or free from bugs, viruses or other harmful components.

You are responsible for using appropriate security software and safeguards when accessing this website.

You must not:

knowingly introduce malicious software;
conduct denial-of-service attacks;
attempt unauthorised access;
probe, scan or test website vulnerabilities.

We reserve the right to block access from any user, organisation or network where misuse is suspected.

16. Automated Access and Artificial Intelligence

Without our prior written consent, you must not use any:

robot;
crawler;
scraper;
harvesting tool;
machine learning system;
artificial intelligence system;
automated extraction tool;

to access, analyse, copy, reproduce or exploit website content.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any matter which cannot legally be excluded.

Subject to the above, we shall not be liable for:

indirect loss;
consequential loss;
loss of profits;
loss of revenue;
loss of business;
loss of opportunity;
loss of anticipated savings;
loss of goodwill;
loss of data;
business interruption.

To the fullest extent permitted by law, our total liability arising from or related to your use of this website shall not exceed £100.

18. Indemnity

You agree to indemnify and hold harmless EX2 Group, its directors, employees and representatives against any claims, liabilities, losses, damages, costs and expenses arising from:

your breach of these Terms;
your misuse of the website;
your infringement of any third-party rights.

19. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including:

power failures;
internet failures;
cyber-attacks;
industrial disputes;
acts of government;
natural disasters;
pandemic events;
telecommunications failures.

20. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the remaining provisions shall remain in full force and effect.

21. Waiver

Failure by us to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision in the future.

22. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of this website.

They supersede any previous statements, discussions or understandings relating to website use.

23. Governing Law and Jurisdiction

These Terms and any dispute arising from them shall be governed by and interpreted in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms.

24. Contact Us

If you have any questions about these Terms, please contact: